TECHNICAL SUPPORT

WEB/EMAIL SUPPORT

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(Please wait while we check your internet connection and block status)


   This IP connection to the Sherwood Hosting datacenters
   is not blocked

Your IP Address (connection to the internet) is: 18.97.14.88 .
Last CPU Load snapshot for:
Server0:  1.5, 1.4, 1.5   at: 2024-12-05 06:05:01;
Server1:  1.6, 0.2, 0.6   at: 06:05:01
Server2:  1.8, 0.5, 0.5   at: 06:05:01
Server3:  0.8, 0.8, 0.5   at: 06:05:03
Server4:  1.5, 0.1, 0.1   at: 06:05:02
Server5:  0.2, 0.8, 0.3   at: 06:05:01
Server6:  0.4, 1.2, 0.8   at: 06:05:03
Server7:  0.3, 0.4, 0.1   at: 06:05:07
Server8:   0.5, 0.5, 0.4   at: 06:05:03
Server9:   1.0, 0.6, 0.7   at: 2024-12-05 06:05:01
Server10:   0.2, 0.2, 0.2   at: 2024-12-05 06:05:02
Server11:  0.7, 0.8, 0.2   at: 06:05:08

We will be happy to assist you to answer your question.

The most common problems for web and email involve your connection to the internet. Sometimes your DSL or CableModem will be intermittent and result in a number of symptoms and behaviors such as "your server may be down" (which may mean your cable modem or DSL has lost all or part of its internet connection). It may be overall fastest for you to try to resolve it yourself, see pink box below

Click here for tips for debugging
your email (and web connection).

The more pre-work that you can do,
the more quickly we can help isolate the problem.

To contact us, please create a support request "ticket"
and we'll respond soon to help resolve your issue.

Click here to open a new support ticket.
Be sure to allow your SPAM FILTER
to accept email from sherwoodhosting.com

Your IP Address is 18.97.14.88



Email Settings Summary:

Please go to your cPanel>> Email>> (your mailbox address line item) >> CONNECT DEVICE

Use the POP3 settings

Manual Settings example;      Note: email credentials are DIFFERENT FROM cPanel login user/pw

Username:

yourEmailaddress@yourdomain.com

Password:

yourEMAILpassword

Incoming Server:

mail.yourdomain.com

  • POP3 Port: 995

Outgoing Server:

mail.yourdomain.com

  • SMTP Port: 465

 

 

smtp server settings




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Software Version(/index.php): 09-21-2024 13:58.