(Please wait while we check your internet connection and block status)

cURL error(28) for:

   This IP connection to the Sherwood Hosting datacenters
   is not blocked

Your IP Address (connection to the internet) is: .

Last CPU Load snapshot for Server5:    2.7, 1.7, 1.2   at: 2023-12-06 19:36:02;   Current Server Time is: 07:36 ET   (0)
Last CPU Load snapshot for Server6:    0.9, 1.2, 1.4   at: 2023-12-06 19:36:02
Last CPU Load snapshot for Server8:    1.5, 0.3, 0.5   at: 07:36:00
Last CPU Load snapshot for Server9:    0.2, 0.4, 0.2   at: 07:36:08
Last CPU Load snapshot for Server10:  0.2, 0.5, 0.8   at: 07:36:08
Last CPU Load snapshot for Server11:  1.0, 0.8, 0.8   at: 07:36:05

We will be happy to assist you to answer your question.

The most common problems for web and email involve your connection to the internet. Sometimes your DSL or CableModem will be intermittent and result in a number of symptoms and behaviors such as "your server may be down" (which may mean your cable modem or DSL has lost all or part of its internet connection). It may be overall fastest for you to try to resolve it yourself, see pink box below

Click here for tips for debugging
your email (and web connection).

The more pre-work that you can do,
the more quickly we can help isolate the problem.

To contact us, please create a support request "ticket"
and we'll respond soon to help resolve your issue.

Click here to open a new support ticket.
Be sure to allow your SPAM FILTER
to accept email from

Your IP Address is

Email Settings Summary:

Manual Settings

(search on google for your particular mailreader app or mobile device email instructions)

Incoming Mail Server:

Outgoing Mail Server: 
(no SSL)

(more settings)
(probably under a different tab (advanced))

port  __25__

(probably under a different tab (outgoing server) )
[checked]  My server Requires Authentication
    [checked]  Use the same settings as my incoming email

smtp server settings

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Software Version(/index.php): 02-23-2023 11:01.